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The Missionaries of the Sacred Heart (MSC) Professional Standards & Safeguarding Office is located at the MSC Provincialate for the Australian Province, Treand House, Coogee, NSW.
 
Ms Meta Jackman, Senior Advisor, Professional Standards & Safeguarding is responsible for the management and oversight of all Professional Standards and Safeguarding matters across the Australian Province, including Japan and Vietnam. The work undertaken by this office is supported by Ms Anne Marie Snelling, Administration Officer, Professional Standards.
 
This office can be contacted on 02 9665 8999 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

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Professional Standards

 

The Missionaries of the Sacred Heart (MSC) Professional Standards & Safeguarding Office responds to contemporary or historical abuse allegations in relation to children, young people or vulnerable adults by either an MSC religious, current or former employees and/or volunteers.

MSC Safeguarding Roles and Responsibilities are depicted in the diagram below.

Safeguarding Roles 

 

 

 

 

 

 

 

 

Concerns and allegations of abuse can be brought to the attention of the MSC Professional Standards & Safeguarding Office in the following ways:

  1. a claim for redress via the National Redress Scheme;
  2. a report from an adult;
  3. a report from a third party (such as the police, a Catholic Professional Standards Office, an MSC Principal, or a legal representative);
  4. via the commencement of a criminal or civil court proceeding; or
  5. via a message left on the MSC Website. 

Upon the receipt of allegations or concerns of abuse, the MSC Professional Standards & Safeguarding Office may be required to report to various external statutory bodies across Australia. Such bodies might include the police, the relevant child protection authority, and relevant department via their Reportable Conduct Schemes or similar. The MSC may also be required to report matters to the relevant state Working with Children screening body, and to the Australian Catholic Ministry Register (ACMR).

Should anyone wish to raise a concern or make a complaint of abuse against any past or present MSC religious member, staff member or volunteer within an MSC ministry or entity, they may do so in any of the following ways: -

  1. Report the matter to Police
  2. Contact the Senior Advisor Professional Standards & Safeguarding, Ms Meta Jackman on 02 9665 8999 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
  3. Contact your state Catholic Professional Standards Office on 1300 36 9977
  4. Report the matter via the National Redress Scheme
  5. Seeking legal advice

 MSC Schools

Should anyone have a concern relating to the current safety and wellbeing of a child or young person in one of our Missionaries of the Sacred Heart (MSC) schools, please contact the relevant Principal (listed below) in the first instance to discuss further.

 Daramalan College, ACT Principal: Ms Rita Daniels (02) 6245 6300
 Monivae College, VIC Principal: Mr Jonathon Rowe   (03) 5551 1200
 Chevalier College, NSW  Principal: Mr Chris McDermott  (02) 4861 1488
 Downlands College, QLD  Principal: Mr Stephen Koch   (07) 4690 9500

 

MSC Apology

An open letter from the Provincial of the Missionaries of the Sacred Heart Australia. Click here MSC Apology.

 

MSC Clergy

Click here for further information.

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National Redress

NationalRedressScheme 

 

 

 

 

 

The Missionaries of the Sacred Heart is now a participating institution under the National Redress Scheme after being declared by the Minister for Social Services on the 31st October 2019 as per the link below at https://www.nationalredress.gov.au/about/updates/791

A person may apply to the National Redress Scheme if:

  • You experienced sexual abuse as a child (under 18 years of age)
  • The abuse happened before 1 July 2018
  • The Missionaries of the Sacred Heart was responsible for bringing you into contact with the person who abused you
  • You were born before 30 June 2010; and,
  • You are an Australian citizen or permanent resident

You can search for the specific sites where the Missionaries of the Sacred Heart have provided services in the past, and currently, at www.nationalredress.gov.au/institutions/search.

The National Redress Scheme provides an independent pathway for survivors of institutional abuse to seek acknowledgment of what they have endured and to receive counselling, monetary payment as well as a personal approach if they choose.

Under the rules of the National Redress Scheme any application must be lodged directly with the Scheme itself.

Information about the National Redress Scheme, how to make an application and the support services available can be found on their website www.nationalredress.gov.au or by calling the hotline 1800 737 177.

The Missionaries of the Sacred Heart will continue to provide support and assistance to those who do not wish to use the National Redress Scheme. The MSC Professional Standards & Safeguarding Office can be contacted either by phoning 02 9665 8999 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Support services available in NSW can be found here. https://www.nationalredress.gov.au/support/explore/nsw-redress-support-services

 

Policies & Procedures

MSC Australia Safeguarding Policy - 2016

Material under development.

 

Other Resources

Material under development.

 

Contact Us

Senior Advisor Professional Standards & Safeguarding, Ms Meta Jackman on 02 9665 8999 or email This email address is being protected from spambots. You need JavaScript enabled to view it.